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Overview
Merchandise Pick-Up
For your convenience, we will pre-pull orders of $500 or more to expedite your pick-ups. We require a 24-hour advance notice to pre-pull your order.
Returned & NSF Checks
All returned checks are subject to a $45.00 fee. The account will be placed on hold until the returned check is paid either by cash, money order, bank check or wire transfer. After receiving an NSF check, the account will be placed on a cash basis for the next 6 (six) purchases. They are to be paid by cash, money order, bank check or wire transfer – no exceptions. Should there be a second NSF check the account will be placed on a “cash only” basis indefinitely. If a check is returned in error by your bank, a letter from your bank is required before we will once again honor your checks.
Returned Merchandise
Defective Merchandise: Claims for defective merchandise or missing parts must be made within 24hrs from date received. No merchandise returns will be accepted without original packaging and/or prior authorization from Today’s Furniture Distributors. We will not exchange any merchandise previously assembled. Please check items before assembly.
Damaged Merchandise: Damage claims must be made against the carrier.
Restocking Fee
Should there be a reason for merchandise to be returned, a 20% restocking fee, from invoiced cost, will be charged on all merchandise that was pre-pulled or not shipped damaged or incorrectly.
Need help?
Contact us at todaysfurniture305@gmail.com for questions related to refunds and returns.